Legal Information

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request information, or contact us for support.

  • Personal Information: Name, email address, phone number, shipping and billing addresses
  • Business Information: Company name, industry, purchasing preferences
  • Technical Information: IP address, browser type, device information, usage data

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

Service Delivery

  • • Process and fulfill orders
  • • Provide customer support
  • • Send order confirmations
  • • Manage returns and exchanges

Communication

  • • Send promotional materials
  • • Product updates and news
  • • Account notifications
  • • Survey invitations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL
Encryption
24/7
Monitoring
ISO
Certified

Your Rights and Choices

You have certain rights regarding your personal information. You may exercise these rights by contacting us using the information provided below.

Access & Update

Request access to or update your personal information

Delete

Request deletion of your personal information

Opt-out

Unsubscribe from marketing communications

Portability

Request a copy of your data in a portable format

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Cookie Types We Use:

Essential cookies: Required for basic site functionality
Analytics cookies: Help us understand how you use our site
Marketing cookies: Used to deliver relevant advertisements

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the information below.

Privacy Officer

📧 privacy@textileedu.com
📞 +86 400-123-4567

Mailing Address

Educational Supplies Manufacturing Co.
Privacy Department
Industrial Zone, Manufacturing District
China

Questions About Your Privacy?

Our privacy team is here to help. Contact us anytime with questions or concerns about how we handle your personal information.